Terms of service

You accept these Terms by using any part of the Services. If you use the Services on behalf of a company or other organization, you represent that you have authority to bind that organization, and “you” refers to it as well. Additional terms may apply to specific features (for example, a future Team plan agreement); if they conflict with these Terms, the additional terms control for that feature.

You must be at least 13 years old (or the higher minimum age required in your country) to create an account. You must also be legally capable of entering into this agreement and not barred from using the Services under applicable law, including export-control and sanctions laws.

• “App” — Gladeboard as you use it: in a web browser at board.myglade.app, or as an application installed on your device. Desktop applications are not currently offered for download; existing installations continue to work and to receive updates.
• “Local Boards” — boards held only on your own device and not synced to our servers. Every board is stored locally as well as in your account, and can be exported as a file at any time.
• “Cloud Services” — the features that use our servers: board sync (included on every plan), backups, sharing, and the cloud portions of the AI assistant.
• “Your Content” — everything you create, upload, paste, or import into Gladeboard: boards, cards, text, images, links, files, and layouts.

Using Gladeboard on the web requires an account. An existing desktop installation can still be used without one, with boards held on that device only. When you create an account you agree to:

• provide accurate information and keep it current;
• keep your password confidential and not share your account;
• notify us promptly at hello@myglade.app if you suspect unauthorized access.

You are responsible for activity that occurs under your account. We may suspend accounts that we reasonably believe are compromised, in order to protect you and the Services.

We grant you a personal, worldwide, non-exclusive, non-transferable, revocable license to use the Services, including any Gladeboard application installed on devices you own or control. The free plan includes three boards, synced to every device you sign in on. It has no time limit, no limit on what you put on a board, and no watermarks. Using Gladeboard on the web requires an account.

We will not retroactively paywall boards you have already made. If your plan changes — because you cancel, or because we change what a plan includes — every board you created stays openable and editable, and boards already stored in your account keep syncing. What a lower plan limits is adding more, not reaching what is already there. This is enforced in the software, not just promised here: the server accepts a save that keeps your board count the same or reduces it, whatever your plan allows.

You may not, except to the extent a law expressly permits it despite this restriction:

• copy, modify, or create derivative works of the App;
• reverse-engineer, decompile, or attempt to extract the source code of the App;
• rent, lease, sell, sublicense, or redistribute the App or access to the Cloud Services;
• remove or alter any proprietary notices in the Services.

Cloud, Cloud + AI, and Team plans are paid subscriptions. While we are pre-launch, published prices are directional and may change before paid plans go live. Once live, the following applies:

• Billing cycle. Subscriptions are billed in advance, monthly or yearly, and renew automatically at the end of each cycle until cancelled.
• Cancellation. You can cancel at any time from account settings. Cancellation takes effect at the end of the current billing period; you keep paid features until then.
• What happens after. When a paid plan ends you drop to the free plan. Cloud AI stops. Sync does not: every board already in your account keeps syncing and stays fully editable, however many there are — you simply cannot add more until you are back within the free plan’s three. Nothing is deleted for being over the limit, and every board can be exported as a file at any time.
• Refunds. If something is broken or you are unhappy in the first 14 days of a new subscription, email us and we will refund you. Beyond that, fees are non-refundable except where the law requires otherwise.
• Price changes. If we change subscription prices, we will give existing subscribers at least 30 days’ notice, and the new price applies from your next renewal — never mid-cycle.
• Taxes. Prices exclude applicable taxes, which are calculated at checkout based on your location.

Gladeboard is currently in beta. Features may change, be added, or be removed; you may encounter bugs. The local-first architecture keeps your work in files on your own disk, which is a strong safety property — but for anything critical you should also keep ordinary backups, as you would with any document. Beta builds may check for updates more frequently than release builds.

You own Your Content. Nothing in these Terms transfers any ownership of it to us. Local Boards never reach our servers at all.

For Cloud Services only, you grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, reproduce, transmit, and display Your Content — solely as needed to operate the features you use (for example, storing a synced board and delivering it to your other devices, or rendering a share link you created). This license ends when you delete the content from the Cloud Services or delete your account, except for residual copies in backups that roll off within 30 days.

You are responsible for Your Content: you represent that you have the rights needed to store it in the Services and that it does not violate the law or the acceptable-use rules below. We do not screen content, and we have no obligation to monitor it — but we may remove content from the Cloud Services that we are legally required to remove.

When using the Cloud Services or our websites, you agree not to:

• store, share, or distribute content that is illegal, that infringes intellectual property rights, or that exploits or endangers minors;
• probe, scan, or breach the security of the Services, or access data or accounts that are not yours;
• interfere with the operation of the Services — including denial-of-service attacks, spamming the APIs, or circumventing rate limits and plan limits;
• use the Services to develop a competing product by systematically extracting our software, or resell access to the Services;
• misrepresent the origin of the App, distribute modified builds, or use our name and marks to imply endorsement;
• use the AI assistant to generate content that violates applicable law.

These rules exist to protect users and the Services. Violating them may result in suspension or termination under the Termination section. Nothing here restricts what you create in Local Boards on your own machine — that is your business.

The assistant summarizes, organizes, and answers questions about your boards. AI output can be wrong, incomplete, or biased. It is provided as a creative aid, not professional advice — review anything important before relying on it. You are responsible for how you use AI output, and you retain whatever rights you have in it to the fullest extent we can grant them. Our privacy policy describes how AI requests are processed.

The App checks our update service for new versions and may download and install signed updates. Updates may add, change, or remove features. You can decline an update, but some Cloud Services may require a minimum version to function correctly or securely.

Boards can contain links and embeds to third-party sites (for example a YouTube video or a Figma file). Those services are governed by their own terms, we do not control them, and we are not responsible for their content or practices. Embedded players load only when you choose to play them.

The Services — including the App, website, design, logos, and the “Gladeboard” name and leaf mark — are owned by us and protected by intellectual-property laws. Except for the licenses expressly granted in these Terms, we reserve all rights. You may not use our marks without written permission, other than to truthfully refer to the product.

If you send us ideas, suggestions, or bug reports, you grant us a perpetual, irrevocable, royalty-free license to use them without restriction or obligation to you. (We will still say thanks.)

Our privacy policy explains what we collect and why, and is part of these Terms. The short version: local boards never leave your machine, and we do not sell your data.

By you. You may stop using the Services at any time and may delete your account from settings or by emailing us. Deleting your account removes your data from the Cloud Services as described in the privacy policy; your local files are untouched.

By us. We may suspend or terminate your access to the Cloud Services if you materially breach these Terms, if required by law, or if we discontinue the Services — in which case, wherever reasonably possible, we will give at least 30 days’ notice so you can download your data. Because the App is local-first, even termination of the Cloud Services does not take your boards away: local functionality continues to work.

Sections that by their nature should survive termination do survive, including ownership, disclaimers, limitation of liability, and governing law.

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED — INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT AI OUTPUT WILL BE ACCURATE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY EXCLUSIONS, SO PARTS OF THIS SECTION MAY NOT APPLY TO YOU; IN THAT CASE THEY APPLY TO THE MAXIMUM EXTENT PERMITTED.

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY; AND (B) OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE OR FIFTY U.S. DOLLARS (US$50). THESE LIMITS DO NOT APPLY WHERE THEY CANNOT LAWFULLY BE LIMITED, SUCH AS LIABILITY FOR WILLFUL MISCONDUCT. NOTHING IN THESE TERMS AFFECTS CONSUMER RIGHTS THAT CANNOT BE WAIVED BY CONTRACT.

If you use the Services on behalf of an organization, that organization agrees to defend and indemnify us against third-party claims arising from Your Content or your breach of these Terms, to the extent permitted by law. For individual consumers, this section applies only to claims arising from your unlawful use of the Services.

We are actively building Gladeboard, so features will evolve. We may also revise these Terms. For material changes we will notify account holders by email at least 14 days before the change takes effect, and the effective date at the top of this page will be updated. If you continue using the Services after a change takes effect, you accept the revised Terms; if you do not agree, stop using the Cloud Services — your local boards remain yours and usable regardless.

These Terms are governed by the laws of the jurisdiction in which Gladeboard’s operator is established, without regard to conflict-of-law rules — except that if you are a consumer, you keep any protection given by the mandatory laws of the country where you live, and you may bring proceedings in your local courts where the law grants you that right.

Before filing any claim, you agree to contact us at hello@myglade.app and give us 30 days to try to resolve the dispute informally. Most issues never need more than an email.

• Entire agreement. These Terms and the privacy policy are the entire agreement between you and us about the Services.
• Severability. If any provision is found unenforceable, the rest remains in effect, and the provision is enforced to the maximum extent permitted.
• No waiver. Our not enforcing a provision is not a waiver of the right to enforce it later.
• Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets, with notice to you.
• Force majeure. Neither party is liable for delays caused by events beyond its reasonable control.
• Export. You agree to comply with applicable export-control and sanctions laws when using the App.

Questions about these Terms: hello@myglade.app.